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This IT Technician course is aimed at anyone who wants to develop the foundation skills needed to become

an IT Technician, Help Desk Technician or

PC Support specialist

Free Computer Diagnostic and Repair

Utilities Software and

‘IT Skills’ CD

included with the Course on CD

This I.T. Technician course is a must have for anyone who has a desire to become an IT Support Technician or would simply like to enhance their knowledge of Information Technology and computers.

Start your own Business repairing PC’s

The entire I.T. Support Technician course comprises of four separate topics that cover almost everything from within the IT Industry including a complete set of units that mirror the Microsoft IT Technicians Training course, but in a simplified manner.

Also covered by this course is a complete break-down of computer hardware as well as a detailed 12 step video guide offering a step-by-step guide to building a complete computer system and it even includes a detailed guide to processor overclocking.

There is also an entire topic dedicated to building and implementing a Peer to Peer computer network.

We also have an essential collection of Technician Utilities. These utilities will prove invaluable to anyone wishing to become involved in the PC repair industry.

The first part of the PC Technician course consists of eight individual units that are detailed below. Each unit is presented in PDF format for easy viewing and printing from your computer.

This comprehensive and detailed course is suitable for both beginners and experienced PC users and technicians.

Unit 1: The I.T. Support Industry

Subjects Covered Include:

The evolution of I.T.

E-commerce concept

Hardware maintenance

Network support

Technical consultancy

Business critical systems

Unit 2: Health and Saftey in I.T

Subjects Covered Include:

Health and safety at work act

COSHH

Static electricity and ESD

Manual handling

Working with hazardous voltages

Display screen equipment

Unit 3: Service and Support for P.C's

Subjects Covered Include:

The binary numbering system

Bits & bytes

The processor

Performance factors

Intel and AMD processors

Memory (RAM)

Unit 4: Computer Network Support

Subjects Covered Include

What is PC networking

P.C. Networking definitions

Network types

Physical topologies

Network media

Sharing resources peer networks

Unit 6: Internet Service & Support

Subjects Covered Include:

The evolution of the internet

What is the world wide web?

Internet service providers

Internet browsers

Finding information on the web

Internet definitions

Unit 8: Data Security Considerations

Subjects Covered Include:

Overview of computer viruses

Examples of viruses

Preventing infections

Firewalls and firewall definitions

Data protection

Software licensing

PC Video Lessons

Also included in the first part of the course is a series of 12 Full Motion Video Lessons that will guide you through every aspect of building a computer system, from start to finish. You will learn the basics of how a computer works and you will see how each major hardware component makes up the Personal Computer. This section of the course covers all major hardware components including the CPU (processor), Motherboard, Ram (memory), Video, Sound, Graphics cards, CD drives, DVD drives, Floppy drives and Hard drives etc.

Below are a few examples of the video lessons:

(The actual video resolution is much larger than these screen captures)

Installing Motherboards

You will learn how to install a motherboard, and find out exactly what all the parts of the motherboard actually do. Learn how to set-up & configure your computers BIOS. You will be informed of the danger and risk of static electricity & how to work with P.C components in a safe manner.

Installing Processors

The Processor is the heart of your computer, learn the correct way to install this vital component. Do you want to get the maximum performance from your processor? There is a detailed guide explaining the Do's & Dont's for successfully 'Over-clocking' your processor, this will speed-up your P.C and it will not cost you anything!

Installing Hard-Drives / Cd Roms / DVD Roms / CDRW

Want to upgrade your Hard Drive or add a CDRW - DVD Rom? Installing a new drive is so simple. All you have to do is connect a power cable and a ribbon cable and that's about it!!!. Worried about jumper settings? Don't be, this guide will walk you through every step of the way from installation to configuration of your new drive.

Installing the right type of Memory

Memory is an essential part of your P.C and is the best thing you can upgrade if you want to increase your computers performance. But do you know which type of memory you need for your P.C? This guide will explain the differences between each and also show you how to install it.

Also included in Part 2 of the IT Technician course is a complete guide to Overclocking.

Overclocking is the "Art" of running your CPU faster than the speed is was sold to you at. As processor manufacturing becomes more advanced, the CPU's that are sold to you are deliberately restricted to stop them running at a higher speed! Find out how easy it is to 'Unlock' and 'Overclock' your processor.

Microsoft Windows Error Codes

Also included with Part 2 is a simple program that deciphers and translates Microsoft Windows Error Codes. Don't you just hate it when your computer crashes and gives you an error code like this: #ff174aab443

Now you can discover exactly what all those error codes really mean:

Decipher numeric error messages displayed by Windows

Get a descriptive message explaining what the numeric code actually means

Once you understand the problem, you can easily fix them!

Essential for any IT or PC Technician.

Free, when you purchase our IT Technician Course, is this invaluable set of Diagnostic

and Repair Utilities. Essential for any PC Technician.

Complete Boot Disc Collection

A complete suite of Boot Disk Utilities that will allow you to easily Boot-Up & Format any Windows computer.

The Advanced PC Systems Recovery Kit will allow you to easily make Boot-Up Disc's for all these Operating Systems:

DOS 5.0

DOS 6.0

DOS 6.21

DOS 6.22

Windows 95a

Windows 95b

Windows 2000 Professional (Complete four floppy disk set)

Windows 98 S.E Custom Install

Windows 98 Second Edition

Windows ME Standard Edition

Windows ME Custom Install

Windows XP

Windows 98 OEM

Windows XP Optimiser

Your current Windows XP Operating System was probably installed to Microsoft’s basic standard, this allows Windows XP to be installed on just about every computer. But now you can change the 'Standard Installation' to your own requirements. Welcome to The next generation of Windows Tweaking. Included in the various fixes and tweaks are:

CPU priority optimised

Icon and color problems fixed

Improvements made to Windows Restore Shield

keyboard language issues resolved

Direct3D problems in certain games and applications corrected

Destroy & Recover Data

Have you accidentally deleted any of your data? Want to find out what data that old hard drive contained? Now you can Recover 'Deleted' Files or Completely Erase Data with this unique set of utilities:

Recover 'Deleted' Data From Both Hard Disk Drives & Floppy Disk's

Find Out What Data That Second Hand Hard Disk Contained!

Completely Erase Sensitive Data On the Fly From Within Windows

Secure and completely Unrecoverable Data Elimination

Complies to the U.S Department of Defence Clearing and Sanitizing Standard DoD 5220.22-

CPU Detection

A simple utility that will provide you with a complete and detailed analysis of you CPU (processor), including:

Vendor

Type (Manufacturer)

Model

Speed

Stepping

3D Now

MMX

SIMD

Cache size

Bus speeds

Clock speed

Socket type

Voltages

Multiplier

and much, much more...

Windows Start-Up Control Centre

This amazing utility enables you to view and manage all the programs that start automatically whenever your operating system is loading. You can:

Disable or permanently remove start-up programs

Edit existing programs - Create new start-up programs

Monitor and terminate any running processes

Free Bonus - HDD Health

Wondering how long your hard drive has to live? This utility will help you make the most of your time together, so you can prepare for life without it once it's gone. From its vantage point in your system tray, HDD Health uses Self Monitoring and Reporting Technology (S.M.A.R.T.), which is built into all new hard disks to assess your hard drive's condition and send you alerts when it's time to put your hard Drive 's affairs in order. Neither these alerts nor the records the program logs for you will tax your system resources.

This Comprehensive Package is now available for Instant Download or on CD

Click the ‘Add to Cart’ Link Below.

IT Technician Course with Video Lessons and Software

The second part of the PC/IT Technician Course contains all you need to know about Computer Networks and Overclocking.

Part 2: Computer Networks

Learn all you need to know about:

Installing and setting up a Network Hub

Network protocols

Configuring a network using a router

TCP/IP protocol

Gateway protocols

Configuring file and printer sharing

Gaining access to shared data and files

Network and network programming

Gateway to gateway protocols (GGP)

Telnet and FTP explained

DOS and Windows clients

Network architectures

Domain name system (DNS)

How to build your own computer network

OSI seven layer model

Setting up computer network hardware

Naming computers and workgroups

Connecting a computer to an existing network

TCP/IP configuration and administration basics

Managing and troubleshooting TCP/IP

The internet protocol (IP)

The socket programming interface

Network information service (NIS)

Part 2: Overclocking Guide

Both Intel and AMD processors covered

Enhance processor performance

Complete in-depth overclocking guide

The history of procoessor overclocking

Overclocking examples

The front side bus (FSB) explained

BIOS and processor overclocking

CAS, RAS and memory timings

FSB and processor multiplier combinations

Both jumpers and Dip switches covered

Processor voltage adjustments explained

Adjusting processor multiplier settings

FSB limitations and AGP clock speeds

Memory (RAM) speed considerations

Hard drive limitations through overclocking

Enhance PC cooling with the ‘ATX fan trick’

Miscellaneous tricks and tips

FREE Overclocking Calculator Included

Includes ‘Teaching You’

IT Skills PC-CDROM

worth £10.28

when purchasing CD version

Includes ‘Teaching You’ IT Skills PC-CDROM

worth £10.28 when purchasing CD version

(not included with download version)

Unit 5: Service For P.C Peripherals

Subjects Covered Include:

Printing devices and software processes

Display systems

Modem devices and speeds

Scanning devices

Storage devices

Storage of computer media

Unit 7: Customer skills Within I.T

Subjects Covered Include:

Communication

Time management

Teamwork

Questioning techniques

Following-up problems

Structuring questions

IT Technician Course
and Resources
Windows PC version

Download Version

CD Version

£29.97

£38.77 + p&p

Now available from ElectaCourse, the full range of
Microsoft 365 Training Subscriptions.

Available in Six Subscription Levels to
Suit your Needs.

View the full range of Microsoft 365 Training here