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This IT Technician course is aimed at anyone who wants to develop the foundation skills needed to become
an IT Technician, Help Desk Technician or
PC Support specialist
Free ‘IT Skills’ CD
included with the Course on CD
Note: Electacourse are now no longer have this course. You may still be able to buy it from Amazon
Start your own Business repairing PC’s
The entire I.T. Support Technician course comprises of four separate topics that cover almost everything from within the IT Industry including a complete set of units that mirror the Microsoft IT Technicians Training course, but in a simplified manner.
Also covered by this course is a complete break-down of computer hardware as well as a detailed 12 step video guide offering a step-by-step guide to building a complete computer system and it even includes a detailed guide to processor overclocking.
There is also an entire topic dedicated to building and implementing a Peer to Peer computer network.
The first part of the PC Technician course consists of eight individual units that are detailed below. Each unit is presented in PDF format for easy viewing and printing from your computer.
This comprehensive and detailed course is suitable for both beginners and experienced PC users and technicians.
Unit 1: The I.T. Support Industry
Subjects Covered Include:
The evolution of I.T.
E-commerce concept
Hardware maintenance
Network support
Technical consultancy
Business critical systems
Unit 3: Service and Support for P.C's
Subjects Covered Include:
The binary numbering system
Bits & bytes
The processor
Performance factors
Intel and AMD processors
Memory (RAM)
Unit 5: Service For P.C Peripherals
Subjects Covered Include:
Printing devices and software processes
Display systems
Modem devices and speeds
Scanning devices
Storage devices
Storage of computer media
Unit 7: Customer skills Within I.T
Subjects Covered Include:
Communication
Time management
Teamwork
Questioning techniques
Following-up problems
Structuring questions
Computer Networks
Also included in Part 2 of the IT Technician course is a complete guide to Overclocking.
Overclocking is the "Art" of running your CPU faster than the speed is was sold to you at. As processor manufacturing becomes more advanced, the CPU's that are sold to you are deliberately restricted to stop them running at a higher speed! Find out how easy it is to 'Unlock' and 'Overclock' your processor.
Sorry, the IT Skills Technician Course is no longer for sale
IT Technician Course
The second part of the PC/IT Technician Course contains all you need to know about Computer Networks and Overclocking.
Part 2: Computer Networks
Learn all you need to know about:
Installing and setting up a Network Hub
Network protocols
Configuring a network using a router
TCP/IP protocol
Gateway protocols
Configuring file and printer sharing
Gaining access to shared data and files
Network and network programming
Gateway to gateway protocols (GGP)
Telnet and FTP explained
DOS and Windows clients
Network architectures
Domain name system (DNS)
How to build your own computer network
OSI seven layer model
Setting up computer network hardware
Naming computers and workgroups
Connecting a computer to an existing network
TCP/IP configuration and administration basics
Managing and troubleshooting TCP/IP
The internet protocol (IP)
The socket programming interface
Network information service (NIS)
Part 2: Overclocking Guide
Both Intel and AMD processors covered
Enhance processor performance
Complete in-depth overclocking guide
The history of procoessor overclocking
Overclocking examples
The front side bus (FSB) explained
BIOS and processor overclocking
CAS, RAS and memory timings
FSB and processor multiplier combinations
Both jumpers and Dip switches covered
Processor voltage adjustments explained
Adjusting processor multiplier settings
FSB limitations and AGP clock speeds
Memory (RAM) speed considerations
Hard drive limitations through overclocking
Enhance PC cooling with the ‘ATX fan trick’
Miscellaneous tricks and tips
FREE Overclocking Calculator Included
Includes ‘Teaching You’
IT Skills PC-CDROM
worth £10.28
when purchasing CD version
Unit 2: Health and Saftey in I.T
Subjects Covered Include:
Health and safety at work act
COSHH
Static electricity and ESD
Manual handling
Working with hazardous voltages
Display screen equipment
Unit 4: Computer Network Support
Subjects Covered Include
What is PC networking
P.C. Networking definitions
Network types
Physical topologies
Network media
Sharing resources peer networks
Unit 6: Internet Service & Support
Subjects Covered Include:
The evolution of the internet
What is the world wide web?
Internet service providers
Internet browsers
Finding information on the web
Internet definitions
Unit 8: Data Security Considerations
Subjects Covered Include:
Overview of computer viruses
Examples of viruses
Preventing infections
Firewalls and firewall definitions
Data protection
Software licensing
Microsoft 365 Training Subscriptions.
Available in Six Subscription Levels to
Suit your Needs.
